Hollywood Casino at Kansas Speedway is currently looking for a Host/Hostess for our Cafe.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.
Greet and welcome guests, assign seating, and escort guests to their table.
Follow company procedures for seating guests including understanding and following station charts and maintaining customer flow.
Participate as a team member with all servers, bussers, supervisors and kitchen staff in maintaining a smooth and efficient operation.
Respond to telephone inquiries including making reservations and taking messages as needed.
Respond to “to go” orders including packaging orders, and delivery to guests.
Meet department uniform, appearance and grooming requirements.
Must adhere to regulatory, department and company policies.
Perform all job duties in a safe and responsible manner.
Perform other job related and compatible duties as assigned.