Penn National Gaming
777 Hollywood Casino Boulevard
Kansas City, KS 66111
Hollywood Casino at Kansas Speedway is currently looking for a Host/Hostess for our Cafe'
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.
Greet and welcome guests, assign seating, and escort guests to their table.
Follow company procedures for seating guests including understanding and following station charts and maintaining customer flow.
Participate as a team member with all servers, bussers, supervisors and kitchen staff in maintaining a smooth and efficient operation.
Respond to telephone inquiries including making reservations and taking messages as needed.
Respond to “to go” orders including packaging orders, and delivery to guests.
Meet department uniform, appearance and grooming requirements.
Must adhere to regulatory, department and company policies.
Perform all job duties in a safe and responsible manner.
Perform other job related and compatible duties as assigned.
To be successful in this position it will require the following skill set
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age.
High school diploma or equivalent
Must possess excellent interpersonal skills
Ability to earn and maintain TiPS certification
Available to work required schedule which may include nights, weekends, holiday and overtime as needed